When I was in the Air Force my job was "emergency action controller". Basically I was trained by the United States military to stay calm in high stress situations.
The way we responded to situations set the tone for the entire base so it was very important for us to stay calm.
This is a good principle for our team as a church. When there is a situation, everyone is watching how we handle it. If there is a misspelled word, if someone sings the wrong words to the song, if a mic squeals, if a speaker blows, if a light burns out, if a kid takes off running while screaming, our reaction should always be the same - calm.
If we stay calm the people around us will feel like we have everything under control whether we really do or not.
My point: the perception everything is under control brings calm. When we overreact, others may freak out and make the situation even worse.
Overreacting is always a bad idea.
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